Effective Date: July 9, 2026
This Data Retention Schedule explains how long At Ease Parent aims to keep different categories of information, to support user trust, privacy compliance, security, account deletion, and app-store readiness.
1. Retention Principles
- Collect only what is needed
- Keep data only as long as needed
- Give users clear deletion rights
- Delete or de-identify data when no longer needed
- Retain limited data when required for legal, security, fraud prevention, billing, dispute resolution, or backup purposes
- Treat child-related and family care information with additional care
- Keep app-store disclosures, privacy policy, and actual retention practices aligned
2. Suggested Retention Schedule
The following retention periods are guiding targets, reviewed periodically:
| Data Type | Suggested Retention Period |
|---|---|
| Account profile | Life of account + up to 30 days after verified deletion request |
| Authentication records | 12–24 months |
| Household profile | Life of household + up to 30 days after verified deletion |
| Child profile | Life of household or until deleted by authorized parent/admin |
| Allergy/sensitivity/health notes | Until removed by parent/admin or household deletion |
| Pickup/drop-off details | Until updated/deleted or household deletion |
| Routines | Until deleted by user or household deletion |
| Reminders | Active reminder + 90 days after completion |
| Handoff notes | Until deleted by admin or household deletion; optional archive after 12–24 months |
| Shared household notes | Until deleted by admin or household deletion |
| Low supply tracking | Active item + 90 days after resolved |
| Support communications | 24 months after issue resolution |
| Email engagement | 12 months |
| Push notification logs | Active account + 90 days after token invalidation |
| Analytics data | 14–26 months |
| Crash logs | 90–180 days |
| Security logs | 12–24 months |
| Permission audit logs | Life of household + 12–24 months |
| Payment records | 7 years, if paid features launch |
| Backups | 30–90 days |
| Deleted account record | 12–24 months |
3. Deletion and De-Identification
When data is no longer needed, At Ease Parent will delete it, de-identify it, or aggregate it so it no longer identifies a user, child, household, or caregiver. De-identified or aggregated data may be used to improve product experience, security, analytics, and business operations, provided it cannot reasonably identify a person or household.
4. Backup Handling
Deleted data may remain in encrypted backups for a limited period (typically 30–90 days) before being removed through routine backup cycles. Backups are not used for active app features unless restoration is necessary for security, disaster recovery, or operational continuity.
5. Retention Review Cadence
At Ease Parent reviews this retention schedule before app launch, before Apple or Google Play submission, when new data fields are added, when paid or store features launch, when new vendors or SDKs are added, and at least annually.
Contact Us
At Ease Parent LLC
Email: hello@ateaseparent.com
Mailing Address: 9783 E 116th Street #A492 Fishers, IN 46037-2822 United States
Website: www.ateaseparent.com