Get Help
We're a small team and we care about every message we receive. Here's the best way to reach us:
General Support
Email: support@ateaseparent.com
Response time: Within 1–2 business days. We prioritize urgent issues (e.g. account access, billing, safety concerns).
Billing & Subscriptions
For billing questions or subscription issues, email billing@ateaseparent.com with your account email and a description of the issue.
Privacy & Data Requests
To request data export or deletion: privacy@ateaseparent.com. We process requests within 30 days.
Privacy Officer: La Toya McClellan
At Ease Parent™
9783 E 116th Street #A492, Fishers, IN 46037-2822, United States
Phone: +1 855-419-2900
Email: hello@ateaseparent.com
Security Issues
To report a vulnerability responsibly: security@ateaseparent.com. We respond within 48 hours.
Community & Moderation
For community-related concerns: community@ateaseparent.com
AI & Cora Feedback
To share feedback about Cora or AI behavior: ai@ateaseparent.com
Press & Partnerships
For press inquiries or partnership opportunities: hello@ateaseparent.com